Frustrating Repair

Yeedi Uncovered
Tequesta, FL
July 11, 2024

 I had a frustrating repair experience yesterday. 

Our robot vacuum, a Yeedi, needs a new battery. I, thinking I could find one online, ordered a battery which was advertised to fit all Yeedi models. Guess what? It didn't fit mine!

Ugh!

Well, I got the vacuum apart and took out the battery figuring I could easily order the correct one. 

Not so fast!

It is not easy. This battery is very specific and confusing. It is a three-wire model and most of the batteries with this model number are five wire variants. I did find the correct one, but it needs to be shipped from China. So I contacted Yeedi USA. 

Pelicans on a Channel Marker
Manatee Pocket, FL
July 10, 2024

That was a disaster. They informed me they do not carry internal repair parts for the vacuums. Their answer was for my to buy a refurbished machine or a new one and they gave me a couple for 15 percent off a new $500 machine.

Really? 

It only needs a $40 battery. 

Fortunately the vacuum still works with reduced capacity. Last night the battery ran out of power after 40 minutes, the machine got lost and failed to return to the docking station for a recharge to complete the cleaning process. And so I have time to order the battery from China and receive it in late-August or September.

Sometimes I feel like a couple of pelicans on a channel marker hoping good things come my way. 

-- Bob Doan, Tequesta, Fl